In the Lexus Link+ app, first select your car from My Garage, then click on Connected Services Center. Then follow the flow to activate the Connected Services that are available for your vehicle.
In case one or more connected cars in My Garage have not yet been activated, you will be prompted with a welcome screen to activate Connected Services each time you log into the app. If you skip this step, you can still activate it at a later stage by following the steps above.
For more information please see our How-to-guide (Opens in new window).
Note: within the activation process you will need to accept the Terms of Use and acknowledge the Privacy Notice.
If you want to permanently stop Connected Services on the Lexus Link+ app, first select the specific car from My Garage, then click on Connected Services Center. Follow the flow to deactivate the services.
For more information please see our How-to-guide (Opens in new window).
The row of 5 icons from left to right stand for following sections:
- Vehicle - Map - Notifications - Account - Support
The account details are the same for the My Lexus app and Customer Portal. On both platforms the password can be changed.
To change your password go to the login screen and select Forgot Password.
Your retailer will need to confirm your identity to ensure that unauthorized persons are not able to access any personal data of Lexus customers.
You are requested to visit your retailer because protecting customer personal data is a priority at Lexus.
- Cancel Connected Services Subscription and Remove the car from your account in the application
- Remove User Profile from Multimedia head unit
- Don’t delete your account, as any future Lexus cars you may own can be added to the account. Don’t forget to inform the new owner of the car that the vehicle is equipped with Connected Services.
Connected Services are included with the purchase of any Connected Services compatible Lexus vehicle, for a span of ten years.
Connected Services for vehicles equipped with Smart Connect is included for a span of 4 years.
Yes, on selected models you can see the status of the vehicle’s doors, windows, boot and lights.
To check the status go to the Home page. Click on the Vehicle Status button.
For more details about function availability by model please get in contact with an Authorized Retailer (Opens in new window) or check the information on our local Lexus website.
Yes, on selected models you can (un)locked remotely via the app. In the Remote Control card you will find the lock/unlock buttons.
Please note that you will not be able to:
- Lock the car if any of the doors are open and/or if the smart key is inside the car
- Unlock the car if the Car Alarm is set or if the car was manually locked with the physical key
For more details about function availability by model please get in contact with an Authorized Retailer (Opens in new window) or check the information on our local Lexus website.
Yes, selected models can be located in a crowded parking by remotely switching on the vehicle's hazard lights.
In the Lexus Link+ app, go to the Remote Control card. By clicking on Hazard Lights you can activate the vehicle's hazard lights, enabling you to easily find your car.
The hazard lights are activated for a duration of 60 seconds. After 60 seconds you can activate the Hazard Lights feature again.
For more details about function availability by model please get in contact with an Authorized Dealer (Opens in new window) or check the information on our local Lexus website.
The Lexus Link+ app is supported on:
- iOS devices with version 15.0 or higher
- Android devices with version7.0 or higher but not from the brand Huawei (Huawei launched their own HarmonyOS operating system in June 2021)
You need to enter your credentials into the multimedia unit of your car. You’ll then need to link your multimedia to the Vehicle Identification Number (VIN). Next you need to tether Bluetooth, to connect the car to the internet. The My Destinations feature will now work.
For more information please see our How-to-guides (Opens in new window).
Available on selected models, Remote Climate can be remotely activated via the Lexus Link+ app to help cool/warm the interior of the vehicle to a comfortable level.
From the Remote Control card/ you will be able to start Remote Climate for a period of 10 minutes. When Remote Climate is activated the Lexus Link+ app indicates how much time is left until the end of the operation. Remote Climate can be renewed twice (2x10min).
On some vehicles keep in mind that when activating Basic Remote Climate, the car's engine will also start. As such all auxiliary settings used during the last trip (before engine was switched off) will be turned on (e.g., temperature setting, seat heater, radio, etc...).
On selected vehicles Remote climate will have more advanced functionalities. Such as:
- Remotely controlling seats ventilation, seats heater, steering wheel heater and defrost
- Schedule Remote climate: conveniently decide in advance when the car interior must be cooled down or warmed up.
Please note that Basic Remote Climate on combustion engine and hybrids is not available in Austria due to legal restrictions. Battery Electric Vehicles and Plug In Electric Vehicles do have Remote Climate available in Austria.
Battery Electric Vehicles and Plug In Electric Vehicles will require at least 20% or 30% battery level to be able to operate the Air Conditioner.
Under -10°C exterior temperature, Remote Climate will not operate on Plug In Electric Vehicles.
For more details about function availability by model please contact an Authorized Dealer (Opens in new window) or check the information on our local Lexus website.